Re-engineering the organisation
The seamless and efficient
operation of your business depends on every part of the organisation
and every individual having clear responsibilities which align to
their accountabilities. When these become disconnected, processes
break down, the customer is let down, and the business falls short
of its goals.
Re-engineering is a term
typically used with reference to processes. However, in our experience,
it is generally a mix of process change and organisational re-design
which solves many operational issues.
In re-engineering the
organisation, we begin by mapping the current organisational roles
and accountabilities to the target process(es) to identify inhibitors
to superior performance. We then re- align the functional boundaries
in the organisation so that people and teams are empowered, measured
and incented to perform the roles for which they are accountable.
Finally, we address process specific issues (gap between current
and target) that constrain performance.
the go-to-market business process, involving marketing, product,
and sales functions, to improve an organisation's capability to
get the right product to market at the right time and price.
an entire organisation post-merger.
does not make people progress."
Ewe Proverb Ghana, Benin